Knowledgebase: Partner Operations
How to Order DIDs by ticket
Posted by Daniel Diaz on 20 April 2015 11:57 AM

If you do not see a Rate Center you are looking for, you must open a ticket with 1 of the 2 samples as follows.


Sample A


Subject: DID Request

Please provide me with X DIDs from Y Rate Center

X = the amount of DIDs needed and Y = the Rate Center in question(Rate Center Names sometimes match the City Name the DID is located in)

Ex: Please provide me with "5" DIDs from the "Brooklyn, NY" Rate Center


Sample B


If you do not know the Rate Center name, You may provide us with the NPA-NXX of a known DID in the location you are looking for.

Subject: DID Request

Please provide me with X DIDs using the following NPA-NXX

X = The amount of DIDs needed and NPA-NXX = AreaCode + the first three digits

Ex: Please provide me with "5" DIDs using the following NPA-NXX=501-251

 

Here is a link that may assist you in finding the proper Rate Center or NPA-NXX

http://www.localcallingguide.com/

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