Knowledgebase: Partner Operations
LNP Process and Statuses
Posted by Daniel Diaz on 05 August 2013 10:04 AM

When porting over numbers you will be provided with carrier LNP Status Updates through what is known as a PON.

 

A PON is a Purchase Order Number, which is a transaction ID

 

Below are the statuses:

Acknowledgement

Pending

Rejection

Abandonment

Cancellation

Confirmation

 

Here we will explain the porting process 

 

If everything goes smoothly you will see a status change of Acknowledgement, Pending and Confirmation

 

If there is an issue you will see Acknowledgement, Pending and Rejection

 

A Rejection can be from a tiny LOA typo to a complete account mismatch.

 

Based on the rejection you will be requested to obtain the Information on the reject type.

 

After obtaining the information and providing it to the carrier, a Pending Status will be provided.

 

If we are provided a 2nd reject, a CSR will be requested.

 

Once the CSR information is provided to the carrier, a Pending Status will be provided..

 

From here there should not be any issue and a Confirmation should be provided.

 

The Abandonment Status is for any ports that are not responded to after 10 days of Port Rejection.

 

The only time we will see a Cancellation status is mostly when the ATN/BTN is invalid on the port and it must be resubmitted with the correct ATN/BTN.

 

Confirmations are when the Loosing Carrier provides us with an FOC date.

Your number will port on the FOC date around 10am EST

 

Once the numbers port you will be routing through our switch

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