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Knowledgebase : Platform Guides > Service Management
If a customer has a dedicated E-Fax line here is a simple way of creating the account. 1. Go to the customers VoIP account and click on the Aliases tab. 2. Hit add on the top left and add the Fax DID as an Alias. 3. Now go to Service Features > Inco...
* Go to the SUBCUSTOMERS screen (the one containing the list of customers). * Next to the customer name, click on the Index Card icon (the one found in the ACCOUNTS column) to go to the account management for that customer. * Click on an ACCOUNT ID ...
How to Limit Simultaneous Calls This guide will walk you through enabling and configuring simultaneous call limits. * Navigate to the customer record you would like to set this up for. * Once inside the customer record, click on the tab "Sites" on...
Please click here for download [http://support.clouditsp.com/images/3NG-Handbook-SIP-Trunking.pdf]
HOW TO ENABLE CALL BARRING *Explination: Call barring allows you to prohibit outgoing calls to specific destinations. The main difference between call barring and blocking destinations in a tariff is that the latter applies to all customers using a give...